As you get started on Truly Free, you’ll come across a few terms unique to our platform. Here’s a quick reference guide to help you understand what they mean and how they work.
Talents
Talents are the rewards currency of Truly Free. Customers earn Talents when they shop, and they can spend them anywhere across the marketplace. For sellers, Talents are a tool to encourage repeat purchases and build customer loyalty, without needing to lower your prices.
XChange
The XChange is Truly Free’s real-time profit sharing system. Each day, 1% of all platform revenue is pooled and distributed back to members in the form of Talents. This unique model rewards community participation and keeps members engaged, giving sellers a more loyal and active customer base.
Seller Portal
Your Seller Portal is the main hub for managing your business on Truly Free. From here you can:
- Add and update products
- Track orders and fulfillment
- Remarket to your list
- Post content to Truly Free Social
- View payouts, analytics, and promotional opportunities
Sherpa Portal
The Sherpa Portal is designed for partners and affiliates. It gives creators and marketers the ability to generate custom links, track commissions, and manage campaigns.
Truly Free Member Price
This is the exclusive discounted price you set for Truly Free members. It rewards loyal shoppers, encourages repeat purchases, and helps establish your brand as a trusted favorite. Member pricing also increases visibility across the platform.
Free Chat
Free Chat is the built-in communication tool that lets you directly engage with customers. You can answer questions, build trust, and remarket to your audience, helping convert first-time buyers into long-term supporters of your brand.
Truly Free Social
Truly Free Social is the marketplace’s community-driven content feed. Sellers can create posts with images or videos, tag products, and schedule campaigns. Posts appear on your product pages and in the social feed, making it easier for members to discover and engage with your brand.
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